Turbo Tax has pulled the old bait and Switch. Things that we used to for the past 20 years such as handling Rental properties,capital gains and small business deductions are no longer handled by the Basic or Deluxe versions of Turbo TAX. They have pulled the old Bait and Switch and pissed a lot of people off. Long story short. If you need Forms A B or C you will need to get the $75. Premier Version. If you make deductions at all Basic version will not work.
The changes require customers to upgrade to more expensive versions if reporting investment
, self-employment, or rental income — costing an extra $30 to $40 — and surprising many long-time Turbo customers.
“Imagine their surprise when they get halfway through doing their taxes and there is a roadblock in the program that says you have to upgrade,” added Dworsky.
“It can be viewed as a bait and switch, yes,” Prof. Bryan Menk told KDKA money editor Jon Delano on Tuesday, “because people were not accustomed to this limitation in a prior year.”
HR Block is helping fight back, They are offering their software for free, to Turbo Tax Users who got screwed.
The Kansas City-based tax preparer (NYSE: HRB) announced it’s new “Switch to Block” program Monday, which offers its Deluxe + State desktop software free to any taxpayers who purchased Intuit’s TurboTax Basic or Deluxe software for 2014.
The offer from H&R Block comes at a time when TurboTax customers who itemize tax deductions through a Schedule A report will find that TurboTax Basic can no longer help them, so in order to file taxes they have to spend an additional $40 on an upgrade to TurboTax Deluxe. H&R Block’s basic software allows those same filers to use its basic software, which typically costs $19.95, but they can transfer for free right now.
While the offer is tempting I think I’m going to run with TaxACT regardless, we will not be using Turbo Tax anymore
